Essential Reading for Every Home: Everyone's Guide to the Consumer Protection Act
Whether you want to buy a television or a car, provide a service, file a consumer complaint or return an item to a seller, you need to know your rights under the new Consumer Protection Act.
The Consumer Protection Act has given every South African rights and obligations that up until now have not been an issue, and ignorance of the law is not a defence. This easily accessible guide explains how, among other things, the Consumer Protection Act aims to: Promote and protect the economic interests of consumers; Improve access to, and the quality of, information that is necessary so that consumers are able to make informed choices; Protect consumers from hazards to their well-being and safety; Develop effective means of redress for consumers; Promote and provide for consumer education.
Everyone’s Guide to the Consumer Protection Act is therefore essential reading for all South Africans – every home should have one.
About the authors
Clive Gibson is an Economic Sciences graduate with 30 years’ experience in the field of management development and training. He is the co-author of several bestselling learners’ and driver’s licence books and is the author of 53 different titles published by various publishers, including some in the UK. He has also co-authored several books for children, learners and management.
Geoff Hull is a Commerce graduate with over 15 years’ experience in the financial departments of major corporations, and he has also lectured at Damelin. He is currently travelling extensively throughout Africa doing consulting work on various projects, and in his spare time writes poetry, some of which will be published in Holland.